At A. Moses and Sons Limited, we strive towards excellence when it comes to our customer’s shopping experience. If you are unhappy with your purchase for any reason, reach out to us and we will do our best to help you.
Customers have 30 days from the time of purchase to return an item they are unsatisfied with.
Returned items must be unused, unaltered, in its original packaging (if applicable) and shop worthy in order to be validated for return.
Items must present an invoice or receipt as proof of purchase when returning an item.
Once the items are returned, inspected and confirmed to meet the standards outlined above, A. Moses and Sons Limited will contact the purchaser and advise of the status of the refund.
If the returned item is approved for refund, A. Moses and Sons Limited will issue the refund through the credit card used for the purchase, and the funds will reach the purchasers account within 30 days (depending on the card issuer’s policies).
All Shipping costs are non-refundable, if items are approved for refund, the cost of shipping the items back to us must be paid by the purchaser.
If any of the above outlined conditions are not clear, please contact us at email@example.com and we will have a representative reach out and clarify any of your concerns.